Contact Details
Support Email: support@tradesbodhi.com
Phone: +91 8919653471
Registered Business Address: 78/8A-12-2-57A, New Krishna Nagar, Kurnool, Andhra Pradesh, India
Support Hours
Monday to Friday, 10:00 AM to 6:00 PM IST, excluding public holidays.
Support requests received outside support hours will be handled on the next working business day.
What We Support
- Account access issues
- Subscription and billing questions
- Trial and renewal questions
- Cancellation requests
- Refund requests
- Product usage and technical issues
Response Times
We aim to respond to support requests within 2 business days.
Complex billing or technical investigations may take longer if we need additional logs, screenshots, or payment records.
Product Information
TradingGuru is a subscription-based software platform for traders to track performance, maintain a trading journal, review reports and statistics, and receive workflow and AI-assisted insights. TradingGuru is not a brokerage, custodian, exchange, or investment adviser, and it does not execute trades or hold customer funds.
For support, please email support@tradesbodhi.com.
What To Include In A Support Request
- the email address linked to your TradingGuru account
- a short description of the issue
- the page or feature involved
- screenshots or error text, if available
- for billing issues, the payment date and amount